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It means a small business can truly benefit from an enterprise-grade collaboration system at an competitive price, while maintaining their relationship with BT as their trusted Service Provider.” BT and Cisco enhance SMEs digital skills training “Webex helps enable productivity and recovery as we all consider an imminent safe return to the office, especially due to its scalable nature and flexibility. “Small businesses are at the core of our communities and it is integral to address their specific challenges and needs, which is the core focus for both Cisco and BT”, said Vaughan Klein, EMEAR Senior Director, Cisco Collaboration. Firms which adopt BT Cloud Voice now will benefit from the next generation of digital voice services, allowing businesses to use the latest technology ahead of the switchover. The new solution forms part of BT’s IP product portfolio, replacing the legacy analogue phone systems that will be withdrawn by 2025 as part of the digital switchover.
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The blend of services available through Cloud Voice with Webex allows businesses to adopt a hybrid working model, helping employees to work just as effectively at home, or another remote location, as they do in the office.Īs well as equipping staff with the tools they need to stay productive when working remotely, the solution can also support wider company ambitions such as reducing carbon emissions by enabling employees to maintain reduced levels of travel or supporting their wider digital transformation ambitions. With the launch of Cloud Voice with Webex, BT’s small business customers can significantly enhance their productivity with advanced video conferencing services and online meetings, instant messaging, screen sharing and other business collaboration tools. This makes BT one of the first major service providers in Europe to offer this advanced integrated Webex Collaboration experience to small business customers, and enhances BT’s portfolio of Cisco-based solutions for UK small businesses, which already includes BTnet – the UK’s leading dedicated internet leased line service.īT Cloud Voice is a cloud based digital phone system that works over the internet or a private network, enabling employees to make and receive calls with the same number, regardless of location or device. With hybrid working models becoming the norm and 87% of employees in the UK hoping for a choice in working location as restrictions ease, BT is making hybrid working easier and more productive for small businesses by adding Cisco Webex to its Cloud Voice solution. BT is working with Cisco to introduce new collaboration tools aimed at helping UK firms to bounce back stronger following the Covid-19 pandemic.